Free use of services provided at our 9 regional offices including
- Issues surrounding working conditions
- General Labour Rights - we raise awareness general labour rights in Canada and the particularities of each province
- Working Conditions - we help members access information regarding payroll deductions, hours worked, statutory holidays, and vacation pay entitlements in general and in particular as it pertains to each province/jurisdiction
- Health and Safety - we address general Health and Safety issues and best practices and particular provincial regulations; as well as options when faced with unsafe working conditions
- Preparation of Canadian Income Tax Returns
- We disseminate general information to help explain the income tax system
- Assist members to request Records of Employment (ROE)
- Assist in the filing of claims
- Canadian Pension Plan – Quebec Pension Plan
- The AWA Centres provide workshops and information about eligibility, contributions, deductions and benefits
- Assist in the filing of CPP/QPP applications
- Parental Benefits - Employment Insurance Program
- Provide accessible information about eligibility
- Submitting parental benefits claims under the terms of the Employment Insurance Program
- Workers’ Compensation
- Provide general information about the provincial programs to assist workers that were injured at work
- Assistance with filing workers’ compensation claims
- Assistance with filing workers’ compensation claims appeals
- Provide support and advocacy as needed
- General Support Services
- Translation
- At hospitals, doctors, etc.
- Banking
- Health cards
- Obtaining them for individuals in cases where the employer has not applied for a provincial health card
- Re-covering health card from employer
- Filing claims with RBC Insurance
- Translation
Note: These services are provided to AWA members to the best of our ability, given restrictions due to geography, staffing levels and resources.